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Issues for 2012: Smartphone Hacking

user with two cell phonesFor companies installing new VoIP systems in 2012 who decide to open extensions to smartphones, the issues of 2011 are still on the radar. Wednesday October 26, 2011 Infonectics Research released a report on how Smartphone hacking is fueling big growth in mobile security client software sales. Though hackers continue to target the larger number of PCs out in the market, mobile phone hacking for financial gain is expected to be on the rise. The threat is nothing new. In August of 2009, Techworld.com released an article quoting Android Security Leader Rich Cannings speaking at the Usenix Security Symposium as saying  “The smartphone OS will become a major security target”.

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3CX Named as One of CRN’s 2015 Top Tech Innovators

3CX, announced today that it has been named one of the IT industry’s leading tech innovators by CRN®. The 2015 CRN Tech Innovator Awards recognize standout companies that have brought to market hardware, software or services that have substantially impacted the industry!

SIP Hardware Growing Strong

Grandstream Video PhonesSIP is a dominant emerging player for telephony and the post on NoJitter.com by Melanie Turek (VP, Research, Frost & Sullivan)  supports this statement . F&S research estimates that SIP phone shipments will more than double by 2015, reaching around 4.7 million in units sold around the world. But that is just the start, research also shows SIP Trunk use is growing worldwide and playing a dominant role in growth and adoption of Enterprise Video. As a result it enables services that will become essential to businesses as younger markets become more familiar with video enabled technology.

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Two Web Tips for Business Owners

Pin in a MapTelewebtech has worked with a number of clients towards improving their web communications, including SEO and SEM strategy and tactics. However, sometimes the best web strategy is for a business owner to get personally involved. I wanted to cover two simple tactics this month that small business owners can do to help promote and understand their business online without adding a lot to their daily schedule. Continue reading

US Broadband Health Report

Broadband in the US is expensive and slow compared to many other first world countries. Don’t believe it? Check out the study released last year by Harvard’s Berkman Center for Internet & Society done on behalf of the Federal Communications Commission. Rick Karr (engadget.com) delivers an excellent post with some links to further study. He solidly points his finger at and encourages government regulators.

At a time when everything seems to be difficult and many are complaining about too much regulation, Karr has made an interesting note: regulators can increase competition as well. So why isn’t there more competition?

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The Future is Open Platform

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Telewebtech has been supportive of open phone systems since its inception, in fact it was founded on the idea that systems should be built to embrace component competition. We have not opted for Open Source solutions (yet) and find that many of our clients do not easily differentiate between the two. Open platform phone systems are the result of phones that run on the existing IT network and standard protocols for voice communications over the internet, in particular Session Initiation Protocol (SIP). These phone systems are built by for-profit companies, like 3CX, that are invested in the success and development of the system. Read more if you would like to know why they are considered “open” and how they drastically cut the cost of systems while increasing the value to the company.

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Why Businesses Buy Employee Cell Phones

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With traditional land lines going out of fashion in favor of cell phones for consumers across the US (USA Today), and data plan pricing on the verge of rising (Business Week), it seems like time to ask a key question about company cellular expenditures. Does your company need to pay for employee cell phones?

With over 25 years of integration experience, Telewebtech’s Director of Engineering points to two key factors that often drive company cell phone decisions.

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Wireless VoIP Issues and Opportunities

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While ResearchAndMarkets.com is showing increased use of wireless VoIP applications and handsets, it may be too early to do away with all of the companies wired SIP handsets. This report on how consumer use of Wi-Fi Cuts Broadband Speeds out of the UK offers a little research on why. Companies looking to leverage wireless SIP apps and devices can still do so. Read on for a list of reasons why some of our clients use SIP enabled devices, including cutting cellphone bills and going green.

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Saving by Combining Telephony Resources

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3 Companies Invest in a Shared Phone System to Significantly Cut Costs with VOIP Services

Client Description: 3 Clients in a shared building utilize a Managed VOIP System on site. Lines and VoIP Support are provided by Telewebtech over a Cable broadband connection.

Summary: Clients requested a voice system that would allow them to combine services while maintaining individual lines and auto attendants in order to cut costs by using VoIP services. Telewebtech provided a combined services quote with unlimited nationwide minutes and a partitioned invoice structure for the building partnership. This client was offered a SaaS (System as a Service) option with an average telephone service spend per user of under $15.00 per user monthly because of their low call concurrency. Telewebtech solutions were necessary to correct interoffice networking and ISP connectivity issues present in the group’s network. Continue reading

Phone Systems and VOIP for Startups

Though often the last thing on an entrepreneurs mind, starting a company requires planning and deciding upon infrastructure, including phone systems. Choosing quality solutions that cut initial costs and can grow with a start up business is essential to long term profitability. Though VOIP telephone service can cost up to 60% less than traditional phone service, it can also cost more if the chosen solution’s pricing is not flexible or requires too much initial investment. Having been part of three start ups myself, I put together 3 guidelines concerning how to save money, time, and have a future-forward VOIP system in place.

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