If your organization has been looking for a new phone system and considering IP PBX, the 3CX Phone System belongs near the top of the list. 3CX has been awarded the CRN emerging vendor award for the second year running. To build upon this success, 3CX updated the 3CX Training Program by creating a new series of training videos this month. These videos allow users to improve their knowledge of managing 3CX Phone System Version 11.
Our clients don’t normally ask for a typical phone system. From hands-free warehouse work environments to virtual employee extensions on-site at a client’s office, no company needs just a phone system. Today’s employees and business leaders are working hard but not at their desk all day. Whether for client meetings, site evaluations, or for individuals concerned with work-life balance, the expectation is that the only option is a cell phone. Along with other 3CX products, 3CX Phone System can allow users to forward all their calls, ring a cell phone with their extension, but that’s just for starters.
A great feature of Grandstream GXP Phones is the ability to customize the screen with XML. Administrators can customize the screens on Grandstream’s GXP21xx IP Phones to show a 3CX logo, or any other graphical logo for that matter. Screens on Grandstream GXP14xx IP Phones can also be customized to display text logos.
This ability to customize idle screens can be used creatively to enhance services and user support. With it, administrators can brand Grandstream IP phones either for their company, customers, or provide information like support contact information.
This month, 3CX released version 11 of the 3CX Phone System. Version 11 promises to extend mobility to help companies cut down their total telephony costs. The update allows companies several meaningful improvements. It allows users access to the 3CX MyPhone tool from anywhere, let’s them see statuses of bridged PBXs, and take their extension with them on the go by using 3CXPhone for Android and iPhone. This release comes just after the addition of the 3CX Mobile Device Manager that allows device security and management company-wide to the 3CX family of products.
Some companies can benefit greatly from advanced phone systems, in particular through use of On-Hold Marketing Campaigns. In 2005, The Wall Street Journal reported that Americans spend an average of 122 seconds on hold. That is time spent listening to smooth jazz, elevator classical, and repetitive riffs. With standard advertising being sold in 15-30 second increments, this wait-time offers businesses a chance to connect new products and services or promote on-line options to get things done. 3CX Phone System offers advanced Call Queue settings that can be used to promote your business objectives.
From April 22 (“Earth Day”) to June 22, 2012
snom COO Michael Knieling announced that since PoE is widely preferred, snom has decided not to include power supplies with phones and devices in the standard package. According to snom, the decision has positive effects for the environment by reducing waste and resources when power supplies are not used. Additionally, the power supplies also consume more energy than a standard PoE connection when used.
Often, home businesses looking to switch to VoIP in their home office end up surprised by the complexity of trouble shooting a bad connection. Unlike traditional phones, where quality issues are often related to the device or phone they chose, most issues regarding service to a hosted VoIP extension involve internet connectivity and internal networking. If you are asking “why won’t my VoIP phone work,” your probably also wondering who has time to become an IT expert? Telewebtech shares the following escalation model for trouble shooting home devices with clients who find their home network and Internet Service Provider more in realms of magic than technology. These steps will help any home VoIP user identify the most likely source of their issue.
Telewebtech updated www.telewebtech.com over the weekend with a focus on refining its product descriptions and offerings. The website is running WordPress and has several custom built templates and plugins.
Of course, we are still working through some bugs; however, please let us know what you think by using the comments or send us an email. Also, sign up for our newsletter for email updates of content and products.