Hosted VOIP Features

Telewebtech delivers Hosted VOIP for business with many of the essential business features of a managed service. Most importantly, Telewebtech’s experience with networking will be put to use to ensure call quality across the ISP, point of demarcation, and between sites.

Basic Phone System Features

Installation & Support Call Reporting
Place Calls Blind Call Transfer
Transfer Calls Hold Calls
Call Forward on Busy Call Forward on No Answer
Show Incoming Calls Call Routing (DID)
Show Caller ID Show Personal Call History
Voice Mail Divert Calls to Voice Mail
MWI – Message Waiting Indicator Automated Restore and Backup
Call Parking Call Pickup
Softphone for any PC

Hosted System Features

Auto Attendant / Digital Receptionist
Video Calls (3CX) Desktop Call Control
Attended Call Transfer Call Logging
Queue Monitoring Message Alerts
Shows Status of Other Extensions Click-2-Dial Web Feature
Receive Voice Mail via Email Call Recording
Advanced forwarding/screening rules Automated Restore and Backup
Music on Hold Ring Groups
Simultaneous Ring Hunt Groups / Sequential Ring
Central Phonebook Call Queuing
Self-Service User Portal (Allow Users to Configure their Own Extension Settings) Real Time Web-based System Status
Dial by Name Directory BLF (busy lamp field) Status Updates
3rd Party Application Integration

✓ Microsoft Outlook ✓ Microsoft Exchange 2007 UM
✓ Salesforce ✓ HTTP API to Integrate with any Web CRM

Also Available on Hosted Systems

Dedicated Fax Extended Customer Service & Support
Receive Faxes via Email as PDF