Website Privacy Policy

Updated May 10, 2010

Overview

www.telewebtech.com(“Telewebtech”, “TWT”, “we”, “our”) is a company that provides VOIP solutions, services, and consulting directly to its customers. TWT is committed to protecting the privacy of our on-line visitors while interacting with the content and services on this site (“the Site”). This Privacy Policy applies to the Site but does not apply to the web sites to which we link. This Privacy Policy describes information collected from you (“User”) as part of the normal operation of our service, information provided when contacting us, and our use of that information.

You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

Information Collected

Visitors of the Site may provide us with two types of information: personal information (“Personal Information”) which you voluntarily choose to disclose or that is collected on an individual basis and Web site use information (“Website Information”) collected on an aggregate basis as you and others browse our Site by analytics software.

  1. Personal Information:

    Contact Information
    When you contact TWT for any of our products or services you may provide us information about yourself such as Full Name, Gender, Location, Company Name, Email Address, and Address.

    Billing Information
    If you choose to use our services, you may need to give personal information and authorization to obtain information from various services. This may include the following: Name, Mailing Address, Email Address, Billing address, and business/home phone number.

  2. Contact by Email:

    If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. The same protections adhere for electronic communications as for information received by mail and telephone.

  3. Website Information:

    The Site, through services including Google Analytics, utilizes “cookies” and web server log files to collect information about how the Site is used. The User information gathered may include the IP address, browser types, date and time of visits, the pages viewed, time spent at our Site, and the web sites visited just before and just after our Web site.

Use of Information:

We may use your name and email address to send you notifications directly from Telewebtech or one of its employees, by email, mail, or telephone regarding new services offered by us that we think you may suit your businesses needs.

Personal Information is used only to provide you with better usablility and to help us identify and/or provide information, products or services that may be relevant to you or your business. Personal identity information is used cheifly to support and enhance your use of the Site and features.

TWT permits certain trusted third parties, including Google, to track usage, analyze data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring web site (if any) and other parameters in the URL. This is collected in order to better understand our Site usage, and enhance the performance of services to maintain and operate the Site and its features. We may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.

You or one of your representatives will be contacted for permission before Personal Information is provided to any third party for any reason other than as set forth in this Privacy Policy, such as referrals to other VOIP or IT vendors, and you will have an opportunity to request that we not share such information.

Non-identifying and aggregate information is used to better design our website and administrative purposes. We, or trusted thrid-parties, may also use or share aggregated data that contains no personally identifiable information.

  1. Email/ Phone Contact Opt-out

    If you or your organization no longer wish to receive emails or be contacted by phone, you may request the TWT representative who conacted you to be removed from our list. This request will be confirmed by an email, or over the phone, from the representative.

    Whenever information is voluntarily posted to Message Boards, Blogs, and Forums on the web, that information can be assessed by the public and used by to send you unsolicited messages. In its marketing, TWT may make use of such publicly available information including phone numbers and email addresses. We shall not be held liable or responsible for any adverse claims thereto.

  2. Cookies

    We, or trusted thrid-parties, may use “cookies”. A cookie is a small piece of data stored on the User’s computer. Cookies are used to identify the Internet browser, store users’ preferences, and determine whether the correct software needed to access certain material on the Site has been installed. Data in cookies may also be read to authenticate user sessions or provide services.

    You can remove or block cookies using the settings in your browser. Blocking all cookies may restrict access to certain features on the Site.

  3. IP Addresses

    IP addresses are used by computers every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses may be automatically collected by our web server or trusted third-party vendors as part of demographic and profile data known as “traffic data”.

Disclosure of Information

Telewebtech may share any information you submit on or to the Site when it has your consent to do so.

TWT does not share, sell, lend or lease any of the information that uniquely identify a User (such as email addresses or personal details) with anyone except to the extent when it is necessary to process transactions or provide requested services.

TWT aggregates non-personally identifiable information and may disclose this information to third parties for marketing and promotional purposes. It does not disclose to these entities any information that could be used to identify you.

We reserve the right to disclose your Personal Information to appropriate third parties if we are required to do so by law or We believe that such action is necessary: to comply with legal process such as a search warrant or court order; to protect against misuse or unauthorised use of Our Site.

TWT may also share or disclose information, where necessary, to legal and other professional advisers, TWT’s related companies and other business support providers, including document storage, printing and collating companies.

Links

When on this Site, you could be directed to other sites not under our control. For example, some product details have links off the Site. These other sites may send their own cookies to Users, collect data or solicit personal information.

The Site is not responsible for the privacy policies and/or practices on other sites. When linking to another site a User should read the privacy policy stated on that site. This Privacy Policy only applies to information collect by the Site.

Your Consent

By using our Site, you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy at any time with or without notice.

Data Security

Telewebtech has established security practices for user protection. These practices may include, but are not limited to, firewall security, the use of appropriate encryption technology, and the use of multiple levels of password security to limit access to data.

TWT may use contractors or vendors to help provide some of the services at our site. Any information disclosed to provide the services is required to be kept confidential and used only for those services. All contractors and employees are required to familiarize themselves with and abide by these safeguards.

Acquisition or Changes in Ownership

In the event that the Site (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.