| General Phone System Features | |
| Call Logging |  |
| Call Reporting | |
| Blind Call Transfer | |
| Attended Call Transfer | |
| Call Forward on Busy | |
| Call Forward on No Answer | |
| Call Routing (DID) | |
| Caller ID | |
| Conference Calling | |
| Auto Attendant / Digital Receptionist | |
| Voice Mail | |
| Music on Hold | |
| Ring Groups | |
| Hunt Groups | |
| Central Phonebook | |
| Call Parking | |
| Call Pickup | |
| Call Queueing | |
| Call Recording | |
| Dial by Name | |
| MWI – Message Waiting Indicator | |
| BLF Status Updates | |
| Conference Rooms | |
| Intercom | |
| Paging | |
| Management and Scaleability | |
| Web-based Management Console | |
| Configuration Wizard | |
| Real Time Web-based System Status | |
| Integrated Web Server | |
| Automated Restore and Backup | |
| Firewall/NAT Friendly Configuration of External Extensions via Tunnel | |
| Microsoft Windows Server Certified | |
| Integrated Enterprise Database (PostgreSQL) | |
| VMWare / Hyper V | |
| Unified Communications and Mobility | |
| Myphone Self-Service User Portal | |
| Receive Voice Mail via Email | |
| Public SIP ID for Extensions | |
| Advanced Forwarding Rules Based on Caller ID, Time & Type of Call | |
| Integrate Branch Offices with 3CX Bridge | |
| Standards-based Presence Information | |
| Integrated Fax Server | |
| Receive Faxes via Email as PDF | |
| 3CX MyPhone | |
| Run as Presence Monitor in Combination with Deskphone | |
| Allow Users to Configure their Own Extension Settings | X |
| Web Based Utility | |
| Place Calls | |
| Transfer Calls | |
| Shows Incoming Calls | |
| Shows Caller ID | |
| Shows Personal Call History | |
| Divert Calls to Voice Mail | |
| Queue Monitoring | |
| Shows Status of Other Extensions | |
| View and Manage via Mail | |
| Manage Forwarding Rules | |
| Softphones | |
| 3CXPhone for Windows XP and Up | |
| 3CXPhone for iPhone 4.0 and Up | |
| 3CXPhone for Android 1.6 and Up | |
| Manage Softphones from Management Console | |
| Auto Provisioning | |
| Remote Configure | |
| Includes Tunnel to avoid NAT Problems | |
| Tunnel all VoIP Traffic over a Single Port | |
| IP Phone Management | |
| Automatic Phone Provisioning | |
| Manage IP Phones Network Wide from Console | |
| Plug and Play Support for Easy Deployment of IP Phones | |
| Provision all Popular IP Phones with Correct Settings | |
| Restart One or All Phones Remotely | |
| Update Firmware on One or More IP Phones Network Wide | |
| See Firmware Version of Phone | |
| 3rd Party Application Integration | |
| TAPI Driver for Integration with Microsoft Outlook and TAP Applications | |
| Microsoft Outlook | |
| Salesforce Integration | Optional |
| Sugar CRM Integration | Optional |
| Microsoft Dynamics Integration | Optional |
| HTTP API to Integrate with any Web CRM | Optional |
| Microsoft Exchange 2007/2010 UM | |
| SIP Standards Support | |
| Fully Supports RFC 3261 | |
| SIP Forking | |
| Establish Standards-based SIP Trunks with other SIP Servers | |
| Devices and Providers | |
| Supports SIP Hardware Phones | |
| Supports SIP Software Phones | |
| Supports VoIP Gateways and Cards | |
| Supports Popular SIP /VoIP Providers | |
| SIP Trunking Support | |
| Create Free Communication Links to other 3CX Systems | |
| Create Free Communication Links to other SIP Servers | |
| Codecs (Voice Compression) | |
| G711 (a law and u law) | |
| G722 | |
| GSM | |
| Speex | |
| Ilbc | |
| G729 *1 | |
| Customer Service and Support | |
| Help Pages and Blog | |
| Community Forums (no 3CX Support) | |
| Email Support *2 | |
| Live Chat Support*3 | |
| 3CX Partner Forum (only for 3CX Resellers) | |
| 3CX Partner Support Portal (only for 3CX Resellers) | |
