Telewebtech has been supportive of open phone systems since its inception, in fact it was founded on the idea that systems should be built to embrace component competition. We have not opted for Open Source solutions (yet) and find that many of our clients do not easily differentiate between the two. Open platform phone systems are the result of phones that run on the existing IT network and standard protocols for voice communications over the internet, in particular Session Initiation Protocol (SIP). These phone systems are built by for-profit companies, like 3CX, that are invested in the success and development of the system. Read more if you would like to know why they are considered “open” and how they drastically cut the cost of systems while increasing the value to the company.
In May of 2010, I began asking my team about how to make green VOIP solutions. It resulted in Telewebtech’s 3 Keys to Green VOIP. At the end, I was not sure if companies would be more interested in our 3 Keys to “save the environment” or just cash? The reason was a Germany-based company, Snom, and their 300 Series VoIP Phones. Their report on the 300 series phones was released in 2008. I even used their head-to-head calculator to evaluate some similar phones from competitors and see the estimated carbon and financial savings. You can do the same here (link), though they no longer link to it from their top page.
Because of Snom’s comparison tool, and the internal standard for green system design, I wanted to personally research the quality and usability of the Snom 300 VoIP Phone. Snom was kind enough to let me demo one. Here is an overall assessment, read on for details. On quality, the design offers a compact and solid build, somewhat more than similar phones from other brands that I’ve used. My engineers have been surprised that a standard level VOIP phone (the 300 Series features the 320 and 370 as well) is so well-rounded and stable. In addition, it is complimented by an intuitive web interface.
While a lot of hype is being made about being carbon-neutral. IT projects are some of the most difficult to manage with ecology in mind. So difficult in fact that many VOIP solution providers just focus on the positive savings and performance of new systems, ignoring their impact. So, what green initiatives do new Open and Proprietary VOIP Systems offer and what are the drawbacks?