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A Nationwide Switch to Unified Communications

AT&T has been talking to regulators, quietly, about ending POTs telephony in the USA (Article) with filings in December 2009 and comments to the US Federal Communications Commission as it considers a new broadband plan. That makes this an essential time to plan for your company’s next communications platform. It also means your business has more options available from a greater variety of service providers. But is your tech team ready to take on the responsibility, is it even a part of their role, and what is Unified Communications? Continue reading

Is your company spending too much on phone service?

Try reviewing usage to determine if you are a heavy minutes or a heavy concurrency company.

This is geared towards companies considering service after building their own SIP based VOIP platform as most service providers for smaller companies offer unlimited plans rather than giving a minutes-based option, which can be far cheaper.

Companies looking to reduce telephony costs with a managed VOIP platform should review how they use their systems and service. Many companies pay for minutes they don’t use, or for more lines than they require. When I’ve helped companies analyze all their telephony related invoices, simple changes in service have allowed significant savings. Enough that replacing the old key system with a new VOIP system is paid off in less than 12 months. Continue reading